Returns Policy

Returns Policy - JJCRCLOTHESALL
Effective Date: 01/01/2025

At JJCRCLOTHESALL, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it under the following terms:

1. Eligibility for Returns

• We accept returns on most unused and unworn items within 30 days of the delivery date.
• Items must be in their original condition with tags and packaging intact.
• Non-returnable items include sale or clearance items, intimate wear, and gift cards.

2. How to Return an Item

• To initiate a return, please contact our customer service team at jjcrclothesall@gmail.com with your order number and details about the item(s) you'd like to return.
• We will provide you with return instructions and a return authorization number (if applicable).

3. Return Shipping

• You will be responsible for return shipping costs, unless the item is defective or incorrect.
• We recommend using a tracked service for returns to ensure the package reaches us safely.
• Shipping fees are non-refundable.

4. Return Processing Time

• Once we receive your returned item, we will process it within 7-10 business days.
• If your return is approved, we will either offer an exchange or a refund (depending on your preference).